FAQs | Scout My Claim
FREQUENTLY ASKED QUESTIONS

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Everything you need to know about Scout My Claim, the process, and what to expect.

The basics

Scout My Claim is a consumer legal marketing platform that identifies active investigations and helps eligible people connect with experienced legal representation. We surface cases where corporations may have wronged consumers, and make it easy to find out if you qualify to pursue a claim.

No. Scout My Claim is a legal marketing platform, not a law firm. We do not provide legal advice. Each investigation is sponsored by a licensed law firm that handles all legal work on your behalf.

Each investigation is backed by a law firm focused on consumer protection and mass arbitration. The corresponding law firm is identified on every case page before you submit anything, so you always know who will be reviewing your claim.

Do I qualify?

Each case page includes a clear explanation of who qualifies, typically based on factors like where you live, what product or service you used, and when. When you click "Check If You Qualify," you'll answer a few quick questions that screen for basic eligibility. The full review is done by the law firm after you submit.

Submit anyway. The eligibility questions catch obvious mismatches, but the law firm conducts a full review of every submission. You won't be penalized for checking, and there's no obligation to proceed if you're accepted.

Yes. If you qualify for multiple active investigations, you can submit a separate claim for each one. Each case is reviewed independently.

What happens after I submit

Your submission goes directly to the corresponding law firm, who reviews your eligibility and determines whether your claim can move forward. If accepted, a representative from the firm will reach out to explain next steps. The entire review process is done at no cost to you.

Mass arbitration is a legal strategy where many individuals file separate arbitration claims against the same company at the same time. Unlike a class action, where everyone shares one settlement, each person in mass arbitration has their own individual claim, which can result in higher individual recovery. It's also generally faster than traditional litigation.

Typically no. Arbitration takes place outside of court. In most cases you won't need to appear anywhere in person. The law firm handles the proceedings on your behalf.

Timelines vary by case and depend on the complexity of the claim and the company involved. Arbitration is generally faster than traditional litigation, but it can still take months. The law firm will keep you informed throughout the process.

What it costs and what you can get

No. Checking your eligibility and submitting a claim through Scout My Claim is completely free. You will never be asked to pay anything upfront.

Legal fees are contingency-based, meaning the law firm only collects a fee if your case is won or settled, and only as a percentage of the recovery. If your case is not successful, you owe nothing.

No. Submitting your information does not guarantee compensation or representation. Any potential claim must be reviewed and accepted by the law firm. Compensation, if any, is contingent upon the outcome of the matter.

Mass arbitration vs. class action

In a class action, all affected consumers are grouped into a single lawsuit. If it settles, everyone splits the recovery, which often means small individual payouts. In mass arbitration, each person files their own separate claim against the company at the same time. Because each claim is individual, recovery potential can be significantly higher per person.

Yes. Depending on the investigation, claims may proceed as mass arbitration or as part of a class action. Each case page explains which type of claim is being pursued so you know exactly what you're signing up for before you submit.

Privacy and data

Your information is shared with the corresponding law firm solely for the purpose of evaluating your claim. It will not be sold or shared with third parties for marketing purposes.

Yes. We take data security seriously and use industry-standard practices to protect any information you submit. For full details, please review our Privacy Policy.

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No cost to check. No obligation to proceed.